SHD LLC

Drafting & Design Services

Services

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The Process

  1. Contact SHD by phone or email with short description of your project. You will be asked to fill out the START FORM [pdf] or [txt] for basic contact & project information. The START FORM pdf can be returned as a photograph, scanned, or typed document. You can also email additional documents and files to get an overall idea of your needs. Please use text only for short messages (e.g., about 10-20 words). Thank you for sending all documents and images by email.

  2. Depending on your project, its location and complexity, we will set up an additional free 1-hour consultation to discuss more particulars, either in person or over the phone. Sometimes the initial consult can be handled all in the #1 step.

  3. A project involving existing structures will need a site visit to take measurements and photographs. Depending on your project and SHD assistant availability, SHD will suggest the site visit be done after the 1-hour consultation, or at a different time either before or after a contract is written. Fee for the site visit is due upon arrival and credited towards any additional contract work.

  4. Based on our discussions, SHD writes a contract with description of SHD limitations, scope of work, delivery, and estimation of fees. You review the contract and we will clarify any necessary points.

  5. When you are ready to get started, you give Approval to proceed within the timeframe (usually 5 days) and pay the initial non-refundable deposit as stated in contract. SHD accepts the contract after Approval and payment received.

  6. Work begins and is invoiced according to the time period (e.g., every 2 weeks, monthly, in stages, or when complete) as stated in contract. SHD will determine the time period based upon the individual nature of your project.

  7. SHD appreciates prompt payment for services rendered. Credit cards via PayPal or Venmo, cash, and check accepted. Checks should be made to "Southern Harmony Designs LLC" and dropped-off/mailed to 233 Joyce Rd, Hillsborough NC 27278.

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